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| E-Learning
Initiatives |
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Do you need to deliver anytime, anywhere training, or use
video and graphics to enhance a presentation? Customer,
Inc.'s e-learning specialists will help you. Our designers,
programmers and artists will work with you to convert your
existing classroom training or printed materials into effective
e-learning that is interactive and interesting.
If you want on-line training and don't currently have the
technical capabilities, we can even host your training on
our web-site. You will be provided with a unique, secure link
that will enable yur employees to log-on and begin training.
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We
believe that effective e-learning is not:
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- Just putting a training module or
workbook on line
- Talking heads
- Boring!
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Customer, Inc.'s
e-learning is designed to provide:
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- Consistent
delivery of information —
E-learning ensures that everyone receives exactly
the same information in exactly the same way. The content
of classroom training can be affected by the approaches
of individual trainers, class size, and the group dynamics
of participants.
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Increased retention of information —
Since e-learning is self-paced, learners have the ability
to go back and review materials. Material in e-learning
courses is typically delivered in smaller "packets"
of information over shorter time frames, which can significantly
increase retention of the material.
- Increased Productivity —
Since e-learning can be delivered at anytime, employees
can schedule training at convenient times, depending on
business needs. You need not send entire groups at once
to a training session.
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Our e-learning team uses techniques that insure learner
involvement and interaction with the content: case studies,
games, skills practices, and tests.
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Inc. can convert your training into the following platforms: |
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Web-based |
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Web-based training can be accessed
by any user with a computer and a phone line.
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Intranet-based training |
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Intranet-based training can be
accessed by any user who has access to a company's network,
either internally or in some cases, externally. The greater
bandwidth available to an intranet user enables the use
of more video and animation than Web-based training.
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Training videos |
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Training videos can be provided
for VHS and DVD players, or on a CD-ROM.
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CD-ROM - based
training |
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CD-based training can contain
many different types of media -audio, video — and
programming that allows the user to interact with the
information (self-testing, choosing paths and options,
using embedded reference materials, etc.)
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| Web Hosting |
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If you
want to conduct on-line training, but don't have a company intranet
or suitable web site available, Customer,
Inc. will host your training
on our Web site.
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- Access control
- Student progress tracking
- Pre- and post-testing
- Analyses of performance, for individuals and for groups
- 24/7 availability
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