Complete Guides are still "Practical," but more
comprehensive. Compete Guides provide a thorough grounding
in necessary skills that can serve both New Hires and the
Newly Promoted. Still Practical, Complete Guides are available
in classroom and blended learning platforms. These programs
are typically full day (classroom) or a half-day (blended).
For
Frontline Employees:
For
Supervisors and Managers:
One Step
Beyond
The
Complete Guide to Creating Outstanding Customer
Relations
Measuring
and Motivating for Success
The
Complete Guide to Monitoring and Coaching
So
You're a Supervisor, Now What?
The
Complete Guide for the New Supervisor
The Guides can be tailored
or customized and are available in the following versions:
